Refund policy

REFUND AND RETURN POLICY

Every Arbytr PC is built by hand, to order. Because of that, returns work a little differently than a normal store. Please read this before you buy.

CANCELING YOUR ORDER

Within 24 hours of ordering: full refund, no questions asked. Just email contact@arbytrtech.com. The 24 hours starts when your order confirmation email is sent.

After 24 hours: your parts have been purchased and the order can no longer be canceled or returned. Please be sure before you order. We are happy to talk through your build first, just ask.

This applies to every Arbytr PC, custom or standard. Each one is assembled, tested, and configured by hand for your order.

This does not affect your coverage if something arrives damaged or defective. See below.

IF IT ARRIVES DAMAGED OR WILL NOT POWER ON

Contact us within 7 days of delivery at contact@arbytrtech.com.

Send photos of the box, the packaging, and the PC.

Keep all packaging. Carriers require it for damage claims.

We repair or replace it and cover shipping both ways. If we cannot repair or replace it, we will issue a refund.

NOT COVERED

Changing your mind after the 24 hour window.

Damage after delivery, including drops, liquid, and power surges.

Damage caused by modifications or third party repairs.

REFUND TIMING

Approved refunds go back to your original payment method within 5 to 10 business days of approval.

Questions before you buy? Email contact@arbytrtech.com. We would rather answer a hundred questions than process one return.